Shipping & Delivery Policy


At anOn, we are committed to delivering our premium leather goods to your doorstep safely and efficiently. Please review our shipping guidelines below to understand how we handle your orders across Bangladesh.


📦 Order Processing

  • Processing Time: All orders are processed within 1–2 business days after confirmation.

  • Cut-off Time: Orders placed after 6:00 PM or on public holidays will be processed on the following working day.

🚚 Delivery Timeline

We strive to get your products to you as fast as possible:

  • Inside Dhaka: 1–3 Business Days

  • Outside Dhaka: 2–5 Business Days

Note: Delivery times are estimates and may vary due to courier delays, extreme weather, or unforeseen logistical issues.

💰 Shipping Charges

  • Inside Dhaka: ৳70

  • Outside Dhaka: ৳120

  • Refund Policy: Shipping charges are non-refundable unless the return is due to an error on our part (e.g., wrong or damaged item).

📍 Delivery Coverage

We provide nationwide delivery across all major cities and districts in Bangladesh through our trusted courier partners.

📱 Order Tracking

Stay updated on your purchase! Once your order has been dispatched, we will send a tracking number via SMS or Email so you can monitor its progress in real-time.

🚫 Undelivered Packages

To ensure successful delivery, please double-check your address and contact number. If a delivery fails due to incorrect information or customer unavailability, the package may be returned to us. Additional shipping charges will apply for re-delivery.

🔄 Damaged or Incorrect Items

Your satisfaction is our priority. If you receive a damaged or incorrect product:

  1. Notify us at the time of delivery or within 24 hours.

  2. Email us at: anonleather.mail@gmail.com

  3. Once verified, we will arrange a replacement or refund and cover all associated shipping costs.


📞 Contact Us

Have a question about your shipment? Our team is here to help:

  • Email: anonleather.mail@gmail.com

  • Hotline: +8801873046404

  • Support: +8809613207307

Thank you for choosing anOn. We appreciate your trust in our quality and service.

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